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Have a product or billing question, or want to discuss a real estate or architecture team workflow? We're here for you.

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hello@livinex.ai

Product, billing, and account questions

Teams and workflows

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Real estate agencies, architecture practices, and integrations

Office

Frankfurt, Germany

Business and product inquiries

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Frequently Asked Questions

Quick answers to common questions.

How do the starting credits work?+

Sign up and receive 10 credits to try either focused workspace. No credit card required.

Can I cancel my subscription anytime?+

You can request cancellation through support. We will confirm the effective date for your current billing period.

Do I own the AI-generated images?+

Livinex terms grant commercial and personal use of generated outputs, subject to the terms and any third-party rights that may apply.

What image formats are supported?+

The image workflows accept common browser-supported formats such as JPG, PNG, and WebP. Generated results can be downloaded from the project workspace.