Legal

Privacy Policy

Last updated: August 12, 2026

1. Introduction

Livinex AI ("we", "our", or "us") is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at livinex.app and related services.

2. Data We Collect

We may collect the following types of information:

  • Account Information: Name, email address, and authentication data when you create an account.
  • Usage Data: Information about how you interact with our platform, including pages visited, features used, and session duration.
  • Uploaded Content: Property photos, floor plans, briefs, reference material, project facts, and other inputs you add for project organization or AI processing.
  • Payment Data: Billing information processed securely through Stripe. We do not store your full credit card details.
  • Device Information: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Data

We use your data to:

  • Provide, maintain, and improve our AI-assisted property workflows
  • Process your transactions and manage your subscription
  • Communicate with you about updates, support, and marketing (with your consent)
  • Analyze usage patterns to improve our platform
  • Ensure the security and integrity of our services

4. AI-Generated Content & Your Uploads

Your uploads remain your content. We do not use your uploaded images or generated outputs to train our AI models. AI-generated outputs are licensed for commercial and personal use subject to the Terms and applicable third-party rights. Project content may be retained as needed to provide the workspace and will be handled according to this Policy and available account controls.

5. Data Sharing

We do not sell your personal data. We may share data with:

  • Service Providers: Such as Stripe (payments), Firebase (authentication), and cloud hosting providers.
  • Legal Requirements: When required by law, regulation, or legal process.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS), secure authentication, and regular security audits. However, no method of electronic transmission is 100% secure.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access, correct, or delete your personal data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time

To exercise these rights, contact us at privacy@livinex.ai.

8. Cookies

We use essential browser storage for authentication and session management. If Google Analytics is configured, it loads only after you choose "Allow analytics". Your preference is stored locally in your browser, and you can clear it through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes via email or a notice on our platform.

10. Contact Us

For privacy-related inquiries, contact us at privacy@livinex.ai or visit our contact page.