Privacy Policy

Privacy Policy — Livinex AI

Effective date
January 12, 2026
App name
Livinex AI (“Livinex”, “we”, “us”)
Contact
info@nexanum.com

Livinex AI is an interior design app that helps you plan, visualize, and improve spaces. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

1) Summary (plain language)

We collect only what’s needed to run the app and improve it.

  • If you upload photos of your rooms, we use them to provide the features you request (e.g., AI suggestions/visualizations).
  • If Livinex AI uses third-party AI services, your inputs may be processed by those providers to generate results.
  • We do not sell your personal information and do not run interest-based advertising unless explicitly stated.

2) Information you provide

Depending on how you use Livinex AI, you may provide:

A. Content you upload or create

  • Room photos, videos, or scans (e.g., images of your interior)
  • Design preferences (styles, colors, materials)
  • Prompts or text descriptions
  • Saved projects, mood boards, measurements, notes

B. Account information (only if the app supports accounts)

  • Email address, name, or login identifiers (if you create an account)
  • If you do not have accounts, you can remove this section and state: “Livinex AI does not require accounts.”

3) Information collected automatically

When you use the app, we (or our service providers) may collect:

  • Device and app information (device model, OS version, app version, language)
  • App interactions (feature usage, screens viewed, taps)
  • Diagnostic data (crash logs, performance metrics)
  • Approximate location (derived from IP address) for basic functionality like language/regional settings (if applicable)

We use this information for app reliability, security, and improvements.

4) How we use your information

We use information to:

  • Provide and maintain the app and its features
  • Generate interior design suggestions, layouts, or AI outputs you request
  • Save your projects and settings (locally and/or in the cloud, depending on your setup)
  • Process purchases/subscriptions (if applicable)
  • Improve performance, troubleshoot, and prevent fraud or abuse
  • Communicate with you (support requests, important updates)

5) AI features (image/text processing)

Livinex AI may include AI-powered features (e.g., style recommendations, room edits, object recognition, layout suggestions).

If AI processing is cloud-based

  • Your uploaded content (e.g., room photos) and/or text prompts may be sent to third-party AI providers to generate outputs.
  • We do not control how third-party providers handle data beyond our agreements and their published policies.

AI provider(s)

[Insert provider name(s)]

Purpose

Generate design recommendations, edits, or visualizations

Tip

Avoid uploading images that include sensitive personal details (mail with addresses, family photos on walls, ID documents).

If AI runs on-device

You can instead state: “AI processing happens on your device and is not sent off-device.”

6) Sharing of information

We may share information only as needed:

  • Service providers: hosting, AI processing, analytics, crash reporting, customer support, subscription management
  • Payment platforms: Apple App Store / Google Play, and subscription tools (if used)
  • Legal & safety: to comply with laws, enforce terms, protect users, and prevent fraud/security threats
  • Business transfers: if we merge, sell assets, or reorganize, information may transfer as part of that transaction

We do not sell personal information.

7) Data storage & retention

We keep information only as long as needed to:

  • Provide the app’s features
  • Meet legal/accounting obligations
  • Resolve disputes and enforce agreements

Project content and uploads

Stored [on your device / in the cloud / both] depending on your app architecture.

If stored in the cloud, retention depends on your settings and account status.

Deletion

  • You can delete projects within the app (if supported).
  • You can request deletion of account-associated data by contacting info@nexanum.com.
  • Uninstalling the app removes locally stored data, but does not automatically delete cloud data tied to an account.

8) Your choices and rights

Depending on your region, you may have rights to:

  • Access, correct, or delete your data
  • Object to or restrict certain processing
  • Withdraw consent (where processing is based on consent)
  • Receive a copy of your data (data portability)

To exercise these rights, contact info@nexanum.com.

You can also:

  • Control permissions (Photos/Camera, etc.) in your device settings
  • Disable certain tracking/analytics (if offered in-app)
  • Manage subscriptions in Apple/Google account settings

9) Security

We use reasonable administrative, technical, and organizational measures to protect data. No system can be guaranteed 100% secure, especially for content uploaded to third-party services.

10) Children’s privacy

Livinex AI is not intended for children under 13 (or the minimum age required in your country). We do not knowingly collect personal information from children.

11) International transfers (GDPR note)

If you use the app from the EEA/UK or other regions with data protection laws, your information may be processed in countries outside your own. Where required, we rely on appropriate safeguards (such as contractual protections) for international transfers.

12) Changes to this policy

We may update this Privacy Policy occasionally. The “Effective date” will reflect the latest version. If changes are significant, we will provide notice in the app or on our website/app listing.

13) Contact

For privacy questions or requests: info@nexanum.com